From voice-based telephone bookings and WhatsApp campaign drafting to direct-booking recovery and front-office copilots, XentoStay orchestrates complex operations to drive direct revenue and simplify team workflows.
Modular Engine
The internal brain for hospitality staff. Grounded strictly in your property's dataset, the Copilot answers operational questions, drafts guest replies, and coordinates housekeeping or service-desk tickets. Confirmed-gated actions prevent unauthorized modifications.
Telephony-integrated AI booking assistant powered by Retell/LiveKit. Handles pricing quotes, guest profile verification, and room holds with direct access to availability APIs—reusing the same business logic as text flows.
Structured marketing draft generation. Uses strict JSON schema-based outputs via LLM proxies to turn simple marketing briefs into Meta-submittable WhatsApp message templates with auto-formatted body components, buttons, and samples.
Recapture direct revenue from abandoned carts. Built on a Guest CDP stream, the engine triggers consent-gated WhatsApp or email recovery templates with deep links prefilled with the guest's specific dates, room types, and rates.
// XentoStay Agent Pipeline Integration
POST /api/v1/voice/webhook/retell
{
"event": "call_analyzed",
"call_id": "call_98x1203",
"transcript": "Guest asking for a deluxe suite from July 20 to 23...",
"structured_data": {
"room_type": "DELUXE",
"date_range": ["2026-07-20", "2026-07-23"],
"auto_hold": true
}
}
Pricing
Choose voice, guest messaging, or a wider hospitality deployment. Pricing is quoted for your properties, expected usage, and integrations.
For hotels and resorts looking to handle guest enquiries and reservation calls.
Contact for pricing
Quoted around call volume and telephony needs.
For properties looking to engage guests and recover abandoned direct bookings.
Contact for pricing
Quoted around channels and messaging volume.
For a broader rollout across front-office workflows or multiple properties.
Custom quote
Scoped around properties, workflows, and systems.
Ask for a breakdown of the platform fee, setup and integration work, voice minutes and telephony, and any WhatsApp or other provider charges. Confirm usage allowances, overage rates, support, and billing terms in your proposal before choosing a package.
Read the pricing FAQ →FAQ
Here is how we scope XentoStay for your property.
Pricing depends on the workflows you choose, property count, expected call or message volume, and integration work. Share these details with us for a proposal. Fixed subscription prices and usage allowances are not published yet.
Inclusions depend on your proposal. Ask for setup and integration fees, any included usage, overage rates, telephony costs, and WhatsApp provider charges to be itemised. The scope cards above do not promise unlimited calls or messages.
Yes. We can scope a deployment around voice enquiries, guest messaging and recovery, or staff operations. Tell us which workflow matters most so the proposal covers the right capabilities and integrations.
Integration depends on the APIs and access your systems provide. During discovery, we review your PMS, booking engine, and required workflows, then confirm compatibility and implementation scope. Live rates, availability, and booking actions require the relevant integrations.
A portfolio rollout can be scoped around your properties and systems. We review each property's information, booking workflows, and integration requirements to define the deployment and quote.
The timeline depends on your property information, telephony or messaging setup, and integrations. We agree on milestones after reviewing access and scope, and test the agreed workflows before rollout. There is no single setup time for every property.
XentoStay assists with repetitive enquiries, drafting, and operational tasks. Your team defines the property information and permitted workflows. During scoping, we agree which actions need staff confirmation and how requests outside the agent's scope should reach your team.
Have another question? Talk to us about your property.
Schedule a live demo to see how XentoStay voice agents and copilots integrate directly with your PMS and reservation systems.
Schedule a Walkthrough