Insurance Solutions

Transform Claims &
Underwriting with
Agentic AI.

Stop losing 80% of claims processing time to manual document handling. Xentovia's AI agents read, classify, extract, and validate insurance documents — with human oversight where it matters.

Watch it work

What goes in. What comes out.

See exactly what you'd hand us and what you'd get back — on a real claims workflow we run today.

Input

A new claim — FNOL form, scene photos, medical records, and the policy document

~30 seconds

Output

A structured claim record with severity score, coverage check, and triage routing — ready for adjuster decision

Manual baseline Adjusters today: 30+ minutes of review per claim, before the actual investigation work even starts.

The Problem

Manual document handling is crushing your claims team.

Insurance operations are drowning in paperwork. Every claim, every policy application, every underwriting decision requires humans to read, interpret, and re-key data from dozens of document types.

80%

Processing Time Wasted

Up to 80% of claims processing time is spent on manual document handling — reading, sorting, extracting, and verifying data across forms, medical records, and reports.

30+

Days Average Resolution

Complex claims take 30 days or more to resolve. Policyholders wait, adjusters juggle backlogs, and every delay increases the risk of litigation and dissatisfaction.

15%

Error Rate in Manual Entry

Manual data entry introduces errors that cascade through the claims lifecycle — incorrect payouts, compliance violations, and costly rework.

The Solution

An agentic AI pipeline built for insurance.

Xentovia's AI agents process insurance documents end-to-end — from the moment a claim is filed to the moment structured data lands in your claims management system. With human-in-the-loop verification for every decision that matters.

Document Intake

Accept claims documents from any channel — email, portal uploads, fax, mobile photos. Our agents handle PDFs, images, scanned documents, and even handwritten forms.

Smart Classification

AI agents automatically classify incoming documents by type — FNOL, medical records, police reports, repair estimates — and route them to the correct processing pipeline.

VLM-Based Extraction

Vision-Language Models read documents the way a human would — understanding layout, tables, handwriting, and context to extract structured data with high accuracy.

Agentic Validation

Extraction results are validated through multi-agent pipelines — cross-referencing fields, checking policy limits, verifying dates, and flagging inconsistencies automatically.

Human-in-the-Loop Review

Low-confidence extractions and edge cases are routed to human reviewers with pre-populated fields and highlighted areas of concern, reducing review time by 60%.

System Delivery

Validated, structured data is delivered directly to your claims management system via API — no manual re-entry, no copy-paste, no lag.

Document Types

Every document your claims team handles.

FNOL Forms

First Notice of Loss intake and data extraction from structured and unstructured forms.

Medical Records

Clinical notes, treatment summaries, and diagnostic reports for bodily injury claims.

Police Reports

Accident and incident reports with party details, narratives, and violation codes.

Repair Estimates

Auto body shop estimates, contractor bids, and damage assessment reports.

Policy Applications

New business and renewal applications with risk data, coverage selections, and endorsements.

Financial Statements

Balance sheets, income statements, and loss runs for commercial underwriting decisions.

Key Outcomes

Results that move the needle.

75%

Faster Claims Resolution

Reduce average claims resolution time from 30+ days to under a week by eliminating manual document handling bottlenecks.

30-40%

Lower Cost per Claim

Reduce operational costs by automating the most labor-intensive stages of claims processing — document intake, classification, and data extraction.

40-60%

Underwriting Time Reduction

Accelerate underwriting decisions by automatically extracting and structuring risk data from applications, financial statements, and loss runs.

How It Works

From document to decision in minutes.

1

Ingest

Documents arrive via email, portal, API, or batch upload. Our agents accept any format — PDF, image, scan, fax.

2

Classify & Extract

AI agents identify the document type, locate relevant fields, and extract structured data using vision-language models.

3

Validate & Review

Multi-agent validation checks data accuracy. Low-confidence items are routed to human reviewers with context and highlights.

4

Deliver

Structured, validated data is pushed to your claims or underwriting system via API — ready for adjuster or underwriter action.

Integrates with Your Stack

Xentovia connects to the platforms your insurance operations already run on. No rip-and-replace — our agents slot into your existing workflows.

Guidewire ClaimCenter & PolicyCenter
Duck Creek Claims & Policy
Claims management systems via REST API
Custom integrations & batch processing

Built for Insurance Compliance

Insurance is one of the most heavily regulated industries. Every extraction, every decision, every output is logged and auditable.

SOC 2 Type II (In Progress)
State insurance regulation compliance
Full audit trails for every document processed
Data encryption at rest and in transit
Role-based access controls

Get Started

Ready to modernize your claims pipeline?

See how Xentovia's agentic AI can automate document processing for your claims and underwriting workflows. We'll demo with your actual document types.

30-minute call. No slides. Live demo with your documents.